Deleting Articles

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Deleting a specific Article

A specifc article can be deleted in one of the following three ways:

1.)	Select an article and press the delete key on the keyboard.

2.)	Right click on an article and click delete.

3.)	Select an article and click on delete button in Knowledge Base Manager's tool bar.

Deleting all Knowledge Base Article

All the Knowledge Base Articles can be deleted by using one of the following options:

1.)	Click the Delete All button in the tool bar.

2.)	Right click on the list view in Knowledge Base Manager and click on delete all.