Creating a new Device

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The form for creating a new device can be displayed in one of the following ways.

1.)	Click on the new button in Device Manager's tool bar.

2.)	Right click on the Device Manager's list view and click on New sub menu item.

3.)	Right click on Devices Node in the tree view and click on add.

After the user has selected one of the above-mentioned ways, a form similar to the one shown in the next figure is displayed:


Figure 1: Device Information Form

Device Reported Name is the name of the device and Device Assigned Name is some useful name that can also be associated with this device. Rest of the fields on this form are self-explanatory.

The tool bar in this form contains New KB (Knowledge Base) Article, Save, Clear, Search KB and Close button. A brief description of all of them is given below.


New KB Article

If the user clicks on this button, a form, as shown in figure 2 is displayed. This form will now be used to create a Knowledge Base (KB) article that is related to this device.


Note: that the same KB article can also be related with other devices as well.


Figure 2: New KB Article

For information about this form, refer to "Editing a Knowledge Base Article" sub section in "Knowledge Base Module".


Save

This button will save the information that the user has entered in the form.


Clear

This button is used to clear all the fields that are there on the form.


Search KB

This button will open up the Knowledge Base Manager that will display all the articles that are associated with this device.


Close

This button will simply close the form.